Customizing Nike shoes is mainly done by contacting customer service directly through the GOLDANWOOD website. You can choose the shoe style, color, material and other details for personalized design. Once customized, they cannot be returned or exchanged, and the production cycle is about 15 working days.
Customization Steps
1. Visit the goldanwood.com website and click on any customer service or contact entry.
2. Select Shoes: Browse available shoe models (such as Air Force 1, Dunk Low, Air Max, etc.), and determine gender, size, and price range.
3. Discuss the Design: Communicate and modify the following parts one by one (13 customizable points in total): Upper, Tongue, Shoe Base, Toe Box, Eyelets, Swoosh Logo, Laces, Lining, Midsole, Outsole, etc.
4. For each part, you can choose the color, material (such as leather, canvas), or add text (maximum 3 letters/numbers per shoe).
5. Preview and Order: Make payment after confirming the design.
6. Arrange Production
Customization Options and Notes
Shoe Styles and Prices: We support casual shoes (Air Force 1) and professional athletic shoes (basketball shoes), etc. Specific prices are subject to quotation.
Production and Delivery: Production time is approximately 15 business days. Please contact customer service to track the progress. We recommend choosing your usual size.
Return and Exchange Policy: Customized shoes do not support returns or exchanges without a reason, as they are produced on a personalized basis.
